
FAQ
Frequently asked questions
Reservations, discounts, waivers, pickup times and boot compatibility — the questions we answer at the counter every day.
Good to know
Rental questions, answered
Do I have to sign a waiver?
Yes. Every renter signs a waiver before picking up gear. You can sign online through the waiver link in the header before you arrive, and a parent or guardian can sign for a minor.
What discounts do you offer?
Code SKI26 takes 15% off rentals reserved by November 25 and stacks with multi-day free days, but it is not valid on seasonal rentals or Demo packages. Military members receive 15% off. Groups of ten or more get an additional 5% off group rates when booked at least 24 hours ahead by phone.
How do the free days work?
They are automatic on multi-day rentals, with no promo code. A four-day rental includes the fourth day free, five days includes the fifth, six days includes the sixth, and a seven-day rental includes both the sixth and seventh days free.
What is your cancellation policy?
Cancel 48 hours or more before your rental starts for a full refund. Cancellations inside 48 hours carry a $10 fee per person on the reservation.
When can I pick up my gear?
Early pickup is free after 2:00 PM the day before your rental starts. If you are skiing that same evening, pick up on your way through instead. The shop is open 7:00 AM to 7:00 PM daily.
When should I make a reservation?
At least 24 hours before you want the gear. That gives us time to pull the right sizes and tune them. Walk-ins are welcome, but reservations are faster on busy weekends.
What information do you need to reserve?
For skiers: name, address, phone, email, pickup and return dates, and for each skier their name, gender, age, weight, height, skier type, package and shoe size. For snowboarders: name, gender, weight, height, age and shoe size.
Do your skis work with Grip Walk boots?
Performance and Demo skis accept Grip Walk boots. Sport skis use standard alpine bindings and do not accept Grip Walk soles, so book Performance or Demo if your own boots have them.
Can I request a specific high-performance ski?
You can ask for a specific model by calling 303-567-2044. It is not guaranteed, because demo skis can be swapped mid-rental or held for damage repairs, but we will tell you what is on the rack.
Where do I return the gear?
Return everything to the same shop in Idaho Springs by 7:00 PM on your last day. If a closure or storm slows you down on I-70, call the shop and we will arrange a late return.
Do you rent outerwear?
Yes. Jackets, snow pants and helmets are $15 a day and goggles are $12, rented in store with no advance booking required. Gloves, hats, socks and new goggles are available to buy.
Do you offer seasonal rentals?
Yes. Early-bird seasonal rentals, kids' seasonal rentals and season rentals on older demo skis are available. Call 303-567-2044 for pricing and availability.
Can I use a gift card online?
Gift cards are redeemable for in-store purchases only, so they cannot be applied to an online reservation. Reserve online for your dates and use the card at pickup.
How long is a ski rental?
Rentals are priced per day and can run from one day to a full week or more. Multi-day rentals earn free days automatically, and you only pay for the days you use the gear.
Do you have gear for beginners?
Yes. Sport skis from $40 are built for beginners, with tip rocker and Salomon bindings, and kids' packages from $25 include lighter Elan skis, softer boots and a helmet. Performance snowboard packages from $45 suit riders moving beyond the bunny slope.

Still have a question?
Call the shop between 7 AM and 7 PM and a real person will pick up.